Joining the office team
Our dedicated Greenbank office team are an important part of the hotel, keeping things running smoothly from behind the scenes. From marketing and revenue control, to financial management, events and guest relations, each role requires different skills and strengths.
As part of the marketing team, creativity and business-minded thinking is key, and every day is different. Our finance teams must be meticulous in number crunching and extremely organised. A role in guest relations is the ideal position for someone with excellent communication skills. And revenue management is a specialised skill, needing analytical know-how and speedy strategy decisions.
A whole host of positions make up our lovely office team, so keep an eye on our upcoming vacancies below…
Maternity Cover: Assistant Marketing Manager
We are seeking a highly motivated, proactive and experienced Assistant Marketing Manager to join our dynamic team on a temporary basis, covering a maternity leave. This role offers an exciting opportunity to contribute to our marketing strategy and gain valuable experience in a fast-paced environment.
This role is across The Cornwall Hotel Collection, including sister hotels The Alverton, The Falmouth, and The Greenbank (plus their below decks pub, The Working Boat).
Main responsibilities:
- Assist in the planning, creation, and execution of marketing campaigns and monthly content calendars across all channels, including digital, print, and social media
- Attend regular management meetings and relay relevant feedback and action points to the team
- Team and task management – oversee and support the priorities of four other marketing team members
- Liaise with freelancers, agencies and third party suppliers
- Assist in managing and updating the hotel’s website content, to include regular audits for accuracy and relevance
- Support with new digital projects and software, including online gift vouchers and spa facilities
- Monthly reports using GA4, to analyse digital performance and make suggestions
- Support our Marketing Manager with invoice approval, to track expenditure
- Stay updated on market trends and insights, as well as competitor activity, and suggest new marketing opportunities or strategies – to include partnership and press outreach
- Drive initiatives to grow the customer database and oversee database updates
- Monthly download of restaurant and spa data, to upload into email marketing system
- Coordinate advertising efforts, including digital, print, and affiliate partnerships
- Ensure all marketing materials and communications are aligned with brand guidelines
Ideal candidate:
- Proven experience in marketing, particularly within the hospitality or hotel industry
- Demonstrated ability to manage multiple projects simultaneously, meeting deadlines and maintaining high standards
- Strong organisational skills, with a knack for prioritising tasks and managing time effectively
- Ability to think critically and solve problems efficiently
- Detail-oriented with exceptional attention to detail, ensuring that all marketing materials are accurate, polished, and aligned with the brand
- Self-starter with the ability to work independently, taking initiative to drive projects forward without constant supervision
- Collaborative attitude, to support and work closely with team members
- Excellent verbal and written communication skills, with the ability to convey ideas clearly and effectively to different stakeholders
Next steps:
We invite passionate marketing professionals with a flair for hospitality to explore this unique opportunity. Please submit your CV along with a compelling cover letter detailing why you are the perfect fit for this role.
The salary is dependent on experience and the hotels offer a range of benefits, including substantial discounts across all businesses, plus annual performance reviews, training plans, and social events.
This is a rare opportunity to join our busy marketing office, based mostly in Falmouth but occasionally in Truro. The successful applicant will work every Monday to Friday, from 9am until 5pm. This role requires a minimum of three years’ marketing experience, ideally in a similar position.
