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At The Greenbank, we do all that we can to cater for the individual needs of our guests.

Our staff will happily provide every possible assistance. There is disabled parking outside the front of the hotel and moveable ramps for wheelchair access.

There are a few steps down into the main reception and all of our rooms are located on the first and second floor with lift access. Our lounge bar is located on the ground floor along with our Water’s Edge restaurant, which has a few steps down to the entrance.

There is a full wheelchair user / disabled toilet on the ground floor.

Our Executive Chef Nick and his team always have a range of items in stock for special dietary requirements and are happy to help any guests with special dietary requirements or with food allergies such as Coeliac disease, gluten or dairy allergy etc. Please let us know at the time of booking if you will require a special diet, and we will inform the kitchen.

We have free Superfast WiFi throughout the hotel, restaurant, bar and Working Boat pub, and a designated guest computer.

Please do let one of our team know if you have any further specific requirements so that we can ensure your stay is comfortable. Contact us on 01326 312440.


The Greenbank Hotel recognises the need for the website to be accessible to all. We have implemented a number of features to make this website easy to use, especially for users with disabilities.

This website aims to conform to Level A standard of the W3C’s Web Accessibility Initiative’s Web Content Accessibility Guidelines.We will continue to make improvements and make sure this website conforms to these guidelines.

Accessibility features on this website:

The following features improve navigation for text only browsers, screen reader users, and users of keyboard navigation.

Style sheets
This site uses Cascading Style Sheets (CSS) for visual layout. If your browser supports it, style sheets can be disabled or overwritten to customise the appearance of the website to your preference.

Tables are used to display tabular data. Tables are not used for general site layout. This means our tables are being used in a correct and meaningful manner.

Labels are used to assist access to form fields. All forms follow a logical tab sequence.

We have worked hard to ensure that our links are meaningful, and some links are explained in greater detail by using a title attribute.

JavaScript is used on the site to improve usability. All pages and processes are still accessible and usable if JavaScript is disabled or unavailable.

This website is built to HTML 5 and CSS 3 standards.
This website will function and look as intended in browsers that support these standards. The most common of these are;
Internet Explorer 9
Chrome 15+
Firefox 10+

Standards compliance
Our pages aim to conform to Level A compliance as specified by the Web Content Accessibility Guidelines. This standard is endorsed by the Royal National Institute for the Blind (RNIB) and the Disability Rights Commission.

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