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The Greenbank Wins Trencherman’s Best Front of House Award 2026

We’re delighted to share that The Greenbank has been awarded Best Front of House 2026 at the prestigious Trencherman’s Guide Awards.

Celebrating the restaurants, chefs and hospitality teams shaping dining across the South West, the annual Trencherman awards recognise excellence rooted in consistency, care and a deep connection to place – values we hold close at The Greenbank.

Presented at a special awards dinner held at Carbis Bay Estate on 27th April, the evening brought together some of the region’s most celebrated hospitality talent for a memorable night of recognition and celebration. Guests enjoyed a remarkable menu created by chefs from across the South West, showcasing the extraordinary produce and culinary creativity that make this region so special.

Representing The Greenbank on the night were Restaurant Operations Manager Gilly Greenhalgh, Bar Supervisor Jess House, Head of Marketing Abby Keverne and Editorial Specialist Rosie Cattrell, who were honoured to accept the award on behalf of the wider team.

“This award recognises so many people at The Greenbank, across a number of departments,” said Gilly on receiving the award. “It’s wonderful for the diligent work they do daily to be recognised and appreciated.”

To receive this recognition from the Trencherman’s Guide is incredibly meaningful, particularly as front of house is so deeply woven into everything we do. Hospitality is found in the warm welcome at reception, the thoughtful details noticed by our restaurant and bar teams, the friendly faces of our porters, and every small gesture that makes a guest’s stay feel memorable.

This award belongs to our entire front of house family – from restaurant and bar, to reception, porters and all those behind the scenes who bring genuine care to each guest experience, every day. We are immensely grateful for this recognition of a team whose passion, professionalism and personality make The Greenbank what it is.

Set on the harbourside in Falmouth, The Greenbank has always been shaped by warm Cornish hospitality, and this award feels a wonderful celebration of that spirit.

We would also like to congratulate all of this year’s winners, and particularly Jill Stein, recipient of the Special Contribution Award, recognised for her lasting influence on hospitality in the South West.

To be recognised among such inspiring company is a true honour – and one we share wholeheartedly with our team and guests. Thank you for being part of our story.

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